Get Conversation Details

Fetch the details of a conversation in a request

URL
https://sdpondemand.manageengine.com/api/json/request /REQUEST_ID/conversation/CONVERSATIONID

Method
HTTP POST

API description
Lists the details of a specific conversation in a request in the ServiceDesk Plus On-Demand application

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is GET_CONVERSATION) 

Sample Response:

{
   "operation":{
      "name":"GET_CONVERSATION",
      "result":{
         "status":"Success",
         "message":"Conversation Details fetched successfully"
      },
      "Details": {
            "TOADDRESS":"Chris.Cullen@zohocorp.com",
             "CCADDRESS" : "Howard.Stern@zohocorp.com",
            "TITLE":"Server is down",
            "DESCRIPTION" : "Full Description",
        }      
   }
}